Cookie Policy

This Cookie Policy explains how RedAxePlay Casino uses cookies and similar technologies when you visit our website (the “Site”). It describes what cookies are, why we use them, which types we use, how long they may stay on your device, and how you can control your preferences.

This policy should be read alongside our other privacy information and terms available on our website, including the page at /cookie-policy.

What Cookies Are (And Why They Matter)

Cookies are small text files stored on your device (computer, phone, or tablet) when you visit a website. They help the Site remember information about your visit - like your session status, language settings, or security checks - so pages load correctly and features work as expected.

Similar technologies (such as pixels, SDKs, local storage, and tags) may also be used for comparable purposes. For simplicity, we refer to all of these as “cookies” in this policy.

How We Use Cookies to Power Speed, Security, and Smooth Gameplay

We use cookies to:

• Keep the Site working reliably and securely (including protecting accounts and preventing fraud)
• Enable core features such as login, payments, and responsible gaming tools
• Remember your settings and preferences (so you don’t have to re-select them every visit)
• Understand how the Site performs and where we can improve navigation, content, and load times
• Measure the effectiveness of promotions and improve how offers are presented (where permitted by law and based on your consent)

Cookie Types We Use

Cookies generally fall into these categories:

Essential Cookies - Required for the Site to Work

These cookies are necessary to provide the services you request and to keep the Site stable and secure. Without them, key functions may break (for example, account login, session management, security verification, and fraud prevention).

Because these cookies are strictly necessary, they are usually set automatically when you use the Site and may not require consent depending on your jurisdiction.

Functional Cookies - Your Settings, Saved

Functional cookies help the Site remember your choices, such as:

• Language and region
• Display preferences
• Previously selected options that make navigation more convenient

If you disable functional cookies, some personalized elements may reset each time you visit.

Performance and Analytics Cookies - Improving How the Site Runs

These cookies help us understand how visitors use the Site - for example, which pages are visited most often, how users move through the Site, and whether errors occur. The goal is to improve performance, stability, and usability.

Analytics data is typically aggregated and used to spot patterns (for example, a page that loads slowly on certain devices) so we can fix issues and improve the overall experience.

Marketing Cookies - More Relevant Offers (Only If You Allow)

Marketing cookies may be used to show you promotions that better match your interests and to measure how effective our campaigns are. They can also limit how often you see the same promotion.

These cookies may be set by us or by third parties acting on our behalf. Where required, we only use marketing cookies if you provide consent through our cookie controls.

Session Cookies vs Persistent Cookies

• Session cookies are temporary and usually expire when you close your browser.
• Persistent cookies remain on your device for a set period or until you delete them. They help remember preferences and support returning visits.

The specific lifetime depends on the cookie’s purpose and configuration.

Third-Party Cookies and Services

Some cookies on our Site may be placed by third-party providers. These providers may help us deliver services such as:

• Site analytics and performance measurement
• Fraud prevention and security monitoring
• Payment processing and transaction protection
• Marketing measurement (only where allowed and based on your consent)

Third-party cookies are governed by the third party’s own policies. We encourage you to review those providers’ privacy and cookie information to understand how they handle data.

Your Choices: Consent and Cookie Controls

Where required by law, we ask for your consent before placing non-essential cookies (such as analytics or marketing cookies). You can change or withdraw your consent at any time using our cookie settings tools (where available on the Site).

If you decline certain categories, the Site will still be accessible, but some features and personalization may be reduced.

Manage, Disable, or Delete Cookies in Your Browser

You can control cookies directly from your browser settings. Most browsers allow you to:

• See what cookies are stored
• Delete all or selected cookies
• Block cookies from specific sites
• Block third-party cookies
• Block cookies entirely

Be aware: if you block or delete essential cookies, you may experience issues such as being logged out unexpectedly, inability to access parts of the Site, or problems completing actions.

Browser help pages change over time, but you can usually find these settings under “Privacy,” “Security,” or “Site settings.”

How Cookie Settings Can Affect Site Functionality

If you restrict cookies, you may notice:

• Slower or less stable navigation between pages
• Security prompts repeating more often
• Preferences not being saved
• Certain promotions or content not displaying as intended
• Features related to account access or payments not working correctly

To keep your experience consistent, we recommend allowing essential cookies at a minimum.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate the Site. When we make updates, we will revise the effective date by posting the updated policy on this page.

If changes are significant, we may provide additional notice in accordance with applicable laws.

Contact Us About Cookies and Privacy

If you have questions about this Cookie Policy or how cookies are used on RedAxePlay Casino, contact our support team:

Email: support@redaxeplay.com

We’ll help you understand your options and how to manage your preferences while keeping the Site working smoothly.